Testimonies
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To, The Stovery Argyle, NY

April 18, 2010

 

     I would like to let you know how pleased my wife and I have been with our Energy King, wood- furnace.

This is our third heating season using our new furnace which replaced an old Bullard wood stove, located in our basement. In addition The Stovery also made modifications to our chimney system.

     We put an addition on our house two years ago; it is now just over 3000 sq ft. We were using between 12 and 15 cords of wood before the addition. With the new Energy King furnace our usage has stayed the same with the additional 1000 sq ft of living space.

     I would like to thank the people at The Stovery, for their help and professionalism in providing a product and service that performs as advertised. This is the third wood burning product, and one gas stove that we have purchased over the years from The Stovery.    

    If any of your customers should have questions about this product please feel free to have them contact me.

 

Sincerely

 

Fred Bitterly


 

Four years ago this month my wife and I bought a log cabin here in the North Country. It didn’t have a furnace, and we didn’t plan to install one. Since we planned to heat exclusively by woodstove, we wanted the best. After listening to our needs, the folks at The Stovery walked us through a variety of stove options and recommended our Regency I3100 Fireplace Insert. The installers arrived as scheduled and were meticulous about keeping our place clean while installing the unit just as we wanted, then took time to explain its operation and how to take care of it, especially the break-in curing firings. When we needed to replace a couple of baffles (my fault, not the manufacturer’s), a Stovery employee delivered them to our doorstep on a Saturday to save us the drive to pick it up! Our stove has provided us carefree service and the warmth only a woodstove can produce, and we are confident it will continue to do so for many years to come. Our experience with Rich, Donna and the whole Stovery crew has been nothing if not exceptional, and we whole-heartedly recommend you check them out for your fireplace needs.

 

Pete and Lyn in Lake George


 

Good morning, Donna!

I just had to go out of my way a bit to let you know how much your help meant to me yesterday.

 

Before I called The Stovery, I contacted two other dealers because they were quite a bit closer to me. So far I’ve waited 6 days to hear back from the first dealer and three days to hear from the second dealer about price and availability of a spare part for my Vermont Castings Wood Stove. I still haven’t heard a word!

 

It took you all of 5 minutes to get back to me. Unbelievable attention to my problem. Thank you very much, Donna. I immediately placed my order with you. In the future you will be the only dealer I contact. You may be a far piece down the road from me but it is a pretty trip and service like that needs to be rewarded. I’m a believer!

                                                                                          

Your customer,

Fred

Wells, VT

 

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